Our Team
How this desk is organised
There are no headshots below. Second Home Visa Bali is a working desk for Indonesian visa and stay-permit work, and this page sets out what each part of it is responsible for.
- Case intake. Reads the passport, the current stamp and the intended length of stay before anything is quoted, and says plainly when a category does not fit.
- Regulation watch. Tracks circulars and portal changes from the Directorate General of Immigration and marks any page on this site that a change makes stale.
- Client correspondence. Answers in writing, keeps the thread in one place, and repeats the fee breakdown before payment rather than after.
- Escalation. Handles refusals, requests for additional documents and appointment problems, and explains the options honestly, including the option to stop.
Why there are no names on this page
You will not find degrees, years of service or licence numbers on this page. Those are verifiable facts or they are decoration, and we are not willing to publish them as decoration. If you want to know who you are dealing with, ask us directly. You will get a name and a role for your own booking, which is a far more useful answer than a public roster.
What we publish, and how it is checked
Figures and rules published here are taken from the operator or the responsible authority. When we have not been able to confirm something, the page says it is unconfirmed instead of rounding it into a fact. Corrections are welcome. Anything we get wrong is fixed on the page itself, with the change visible, not removed without trace.